65-minute Communal Sauna

Cancellation Policy

To cancel or reschedule your booking, please email us on thesaltwatersauna@gmail.com with your booking details and preferred option for refund or credit in the email subject line. We do not take cancellations via phone, SMS or social media. We need 5 days' (120 hrs) notice for full refund or full credit, 3 days' (72 hrs) notice for 50% refund or full credit, 48-24 hrs notice for full credit only, and 24-2 hrs notice for 50% credit only. We regret that we can't give a refund or full credit if it's less than 24 hrs notice. We do not refund ‘no shows’ (less than 1.5 hrs notice) If closed due to Covid restrictions, a full refund or credit will be given at any time. In the event that we cancel a booking, you will be notified by email / mobile and refunded / credited. The Saltwater Sauna operators reserve the right to refuse admission to intoxicated persons or for other reasons that may be deemed a health and safety risk. Refunds will not be offered to anyone refused admission.